Police Warn Public of Phone Scam Impersonating Officers

The Hawai‘i Police Department is warning the public about a widespread phone scam in which individuals falsely identify themselves as police officers. Scammers are using the names of actual department personnel and claiming the recipient owes money for missed court appearances or outstanding warrants.

“Scammers are constantly changing their tactics and Hawai‘i Police Department is committed to spreading awareness so members of our community can protect themselves,” say Kona Patrol Sergeant Thomas Chun-Ming, noting that the department has issued five media releases in the past year on phone scams.

To lend credibility to their claims, scammers may provide fraudulent documents that appear legitimate. They also employ a tactic called “spoofing,” which manipulates caller ID information to make it seem as though the call is coming from a real police station.

Victims are pressured to make payments using untraceable methods, such as gift cards. The Hawai‘i Police Department emphasizes that it never requests payment over the phone and never asks for gift cards as a form of payment.

 “To protect yourself, never share personal or financial information with unsolicited callers,” said Chun-Ming. “If someone claiming to be law enforcement demands payment of any kind, hang up immediately and call the Hawai‘i Police Department directly at (808) 935-3311 to verify the claim.”

Tips to Protect Yourself from Phone Scams:

• Verify the caller’s identity:
  Ask for the caller’s full name, badge number, and contact information. Legitimate officers will provide this without hesitation. Always verify their credentials using contact information found on official department websites or public directories.
• Never share personal information:
  Do not disclose your Social Security number, bank account details, credit card numbers, or other sensitive data over the phone unless you are certain the caller is legitimate.
• Be wary of urgent or threatening tactics:
  Scammers often create a false sense of urgency, threatening arrest or legal consequences to pressure victims into immediate action. Pause, stay calm, and verify the information independently.
• Spread awareness:
  Share this warning with friends, family, and especially vulnerable individuals. Raising awareness is one of the most effective ways to prevent these scams.

If you believe you have been targeted or have fallen victim to such a scam, please contact your nearest police station or call the department’s non-emergency line at (808) 935-3311. Victims are also encouraged to file a report with the Federal Trade Commission at www.reportfraud.ftc.gov.